Manage users

The administrator of a team can manage the users of the team. As the platform administrator, you can manage all users.

• In the menu visit Admin and click Users.

You'll see an overview of all users on the platform.

Modify users

• Click on the name of the user.
• You can now modify the details of this user:
  • The role is the role on the platform. A user can either be 'Super administrator' or 'User'.
  • Create a link which the user can use to set a new password. You can use this when the user doesn't receive the mail of the 'Forgot password' functionality.
  • Modify access to the teams.
  • You can add the user to all teams at once. However, we advice to use user groups instead.

Reset multi-factor authentication

If multi-factor authentication is enabled, you can reset it for a user. This is necessary when, for example, the user has a new phone.

• Select the checkbox for Reset multi-factor authentication.
• Click Save.

The next time the user logs in, they will need to scan the QR code again.

Add a new user

• At the top, click Add.
• Fill in the details of the user.
• Select the platform wide role: Super administrator or User.
• Add the user to one or more teams.
• Optionally, add the user to one or more user groups.
• Click Save to add the user. The user will receive an email with detailed instructions on how to sign in and set a password.

User export

• Click the Export button to export all uses to an Excel file.